Reputation management can be challenging for any business. However, there are businesses in specific industries that need more help than others when it comes to online reputation management (ORM). Businesses that struggle with ORM often belong to industries that are highly dependent on customer feedback. For these businesses, having an impeccable reputation online is critical […]
Are Customer Reviews Important
To say that customer reviews are powerful is an understatement. A few sentences in a review can have more influence on consumers than an entire website. A difference of one star—or even a half-star—can be all it takes for a shopper to choose a competitor over you. But in order to get those sentences or […]